Free delivery from 49,00 € 1

10% discount voucher for new customers 2

Certified organic manufacturer Natural recipes for your pet
Shipping and Charges

Shipping and Charges

When choosing to pay by direct debit, credit card or PayPal you will receive the merchandize (provided it is available) within 2-4 working days. Please contact us, by email or telephone, prior to placing bulk orders, as the delivery time may increase with the quantities.

Method of Payment

As a customer in our shop you may select between following methods of payment:

PayPal

PayPal

You need a PayPal account

Bank

Direct debit

A PayPal service
You do not need a PayPal account

Credit_Card

Credit Card

A PayPal service
You do not need a PayPal account

Cash in Advance

Please transfer the entire invoice amount to following bank account:

Recipient Herrmann GmbH
Bank Kreissparkasse Ebersberg
IBAN DE71 7025 0150 0022 6045 24
BIC BYLADEM1KMS
Purpose Order number or invoice number

Please mention the order number / invoice number, when transferring payments.


Shipping

Deliveries/orders via our online shop are only possible at delivery addresses in

Deutschland
Österreich
Schweiz

possible.

Unfortunately, as of 01.01.2021, we no longer ship to end customers in other EU countries.

The reason for this is a change in EU tax law whereby the seller must pay the VAT directly in the country of destination.

As this is an enormous administrative effort for small and medium-sized businesses, we felt compelled to take this step for the time being.


Shipping costs

Please note that shipping to a parcel station is not possible!

DPD / DHL Shipping within Germany

Up to 48,99 EUR 6,90 EUR
Over 49,00 EUR free of shipping costs

Goods ready for dispatch immediately have a delivery period of 1-3 days.

DPD ships exclusively from Monday – Friday. DPD does not deliver on Saturdays, even when express delivery is used.

With prepayment is dispatched with entrance of the payment.

If you are not at home on the day of delivery, a parking permit must be issued, which must be legibly attached to the house.

DPD shipping abroad

For deliveries to Austria we do not charge shipping costs from 99 EUR order value. Under 99 EUR order value 8,- EUR per 30 kg shipping weight will be charged.

For deliveries to Switzerland we charge 16,90 EUR per order, plus 11,- EUR per 30 kg shipping weight.

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