1. scope of application
All deliveries of Herrmann GmbH to consumers (§ 13 BGB) are subject to these General Terms and Conditions (AGB).
2. contracting party
The contract of sale comes into effect with:
3. offer and conclusion of contract
3.1 The presentation of the products in the online shop does not represent a legally binding offer, but an invitation to order. All offers are valid "while stocks last", unless otherwise stated with the products. Errors excepted.
3.2 By clicking on the button "Complete order" in the last step of the ordering process, you place a binding order for the goods contained in the shopping basket. The purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.
4th contract text
The text of the contract is stored on our internal systems. You can view the general terms and conditions of business at any time on this page.
5. right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
In order to exercise your right of revocation, you must inform us (Erich Herrmann, Am Ölfeld 6, 85617 Aßling, email@example.com) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of withdrawal
If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their condition, properties and functionality.
Sample cancellation form
(If you want to cancel the contract, please fill in this form and send it back).
- To Erich Herrmann, Am Ölfeld 6, 85617 Aßling, firstname.lastname@example.org
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of communication on paper)
(*) Delete as appropriate.
6. prices and shipping costs
6.1 The prices stated on the product pages include the statutory value added tax and other price components.
6.2 The shipping costs depend on the quantity of goods ordered as well as the shipping method and will be clearly communicated to you before you place your binding order.
7.1 Delivery shall only take place within Germany. On request we also deliver abroad.
7.2 The delivery time is, insofar as the goods are available, 2 to 4 working days. We point out possible deviating delivery times on the respective product page.
7.3 If the ordered product cannot be delivered on time because we are not supplied with this product by our supplier on time, we will inform you immediately. In such a case you are free to wait for the ordered product or to cancel your order. In the event of cancellation, any consideration already paid will be refunded immediately.
8.1 Payment can be made either by advance payment, PayPal (credit card) or by direct debit.
8.2 If you choose the prepayment method, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
8.3 You are only entitled to offsetting if your counterclaims have been legally established by a court or acknowledged by us in writing.
8.4 You may only exercise a right of retention if the claims result from the same contractual relationship.
9. reservation of title
The goods remain our property until full payment has been made.
The warranty is provided in accordance with the statutory provisions.